Who we are
The HIS is a life insurance industry organisation whose purpose is to improve claims management and underwriting approaches through the sharing of knowledge and experience within the life, health and disability claims and underwriting fields.
Membership is open to companies in the life insurance industry, reinsurers and third-party service providers, who deal with the payment and assessment of life, health or disability insurances and to employees of companies who provide claims management services to insurers.
The categories of personal data we may collect and use
- your forename;
- your surname;
- your employer name;
- business address;
- business email address;
- business telephone number;
- your job title;
- any personal dietary or other health requirements relating to attending a conference/event;
- information about any device you have used to access our website (MAC address or IP address);
- information about the pages or sections you have visited on the website;
- information about your attendance at any lecture event (when and where, any feedback given and how much you paid);
- your account login details, including your user name and password; and
- other personal data which you may disclose to us when you use our Services at any time.
Sources of personal data
We will receive your personal data when you provide this to us yourself at the time of event registration, when you book to attend an event or when you contact us via the website.
We may also receive personal data about you from third parties. This could be your employer, or a work colleague, who books you a place to attend an event. We will combine any personal data about you that we receive from you and from third parties.
How we use your personal data
- As necessary, to record your attendance at an event on a printed list for attendees on the day of the event.
- As necessary, to comply with a legal obligation, for the following purposes:
- where you exercise your rights under data protection law and make requests; and
- to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity.
- As necessary, for our legitimate interests in providing the aforementioned services and to ensure they operate safely, securely and in a commercially suitable way which is tailored to your use and interests, for the following purposes:
- to provide you with the services of the HIS;
- to verify your identity for security purposes;
- to help us to ensure our members are genuine and to prevent fraud;
- to ensure the security of our websites, mobile applications and other technology systems;
- for the good governance of our business, including keeping financial records, to allow us to pay suppliers and to charge, invoice or refund member organisations;
- to provide you with information about our Services, to contact you about administrative matters, and to manage and respond to any queries or complaints you make or any correspondence you send us;
- Based on your explicit consent, when you provide us with personal data about your health or diet, to provide you with tailored services.
- If you win a competition or prize, we may post some of your data on our website pages or communicate via our mailing list. However, we will not post your data publicly without your express consent.
- As necessary, to inform you of upcoming lecture events, invite you to register for these events, or inform you of any of our charity partner events, or request your feedback or input on any of these.
Sharing your personal data
We will only disclose your personal data to third parties in the following circumstances:
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, any lawful request from government or law enforcement officials and as may be required to meet national security or law enforcement requirements or prevent illegal activity;
- if you have consented your full name and company/employer name shall appear on a printed list for attendees on the day of a Society event.
- We may share our attendance lists and your contact details with the Insurance Institute of Ireland, the Life Insurance Association, Central Bank of Ireland or other regulatory or awarding body, as required, for validation purposes relating to attendance at our events.
Save as expressly detailed above in this section, we will never share, your personal data to any third party for other purposes without notifying you and we will not sell or rent any of your personal data to any third party without obtaining your prior consent.
International transfers of your personal data
Your personal data may be transferred to and processed in a location outside of the European Economic Area (EEA).
We will normally retain your personal data for as long as you use our Services and for up to two years after your last use of our Services or your last interaction with us (for example, the last time you visited our website).
We will retain your personal data for longer if we believe we may need them in order to respond to any claims, to protect our rights or the rights of a third party, and we will retain your personal data for longer if we are required to retain them in order to comply with applicable laws.
We will always retain your personal data in accordance with data protection law and never retain your personal data for longer than is necessary.
You may contact our Secretary via the contact form on our website at any time, to:
- request that we provide you with a copy of the personal data which we hold about you;
- request that we update any of your personal data which are inaccurate or incomplete;
- request that we delete any of your personal data which we are holding. This right will only apply where:
- we no longer need to use the personal data to achieve the lawful purpose we collected it for
- you withdraw your consent if we are using your personal data based on consent or
- where you object to the way we use your data, and there is no overriding legitimate interest;
- request that we restrict the way that we process your personal data in certain circumstances;
- request that we provide your personal data to you or a third-party provider of services in a structured, commonly-used and machine-readable format; or
- object to us processing personal data based on our legitimate interests.
Your request must include your name, email address and postal address and we may request proof of your identity. Please allow up to a month for us to process your request.
Withdrawing your consent
Where we are processing your personal data based on your consent, you may change your mind and withdraw your consent at any time.
You can also withdraw your consent to receive marketing communications or any other consent you have previously provided to us by contacting our Secretary via the contact form on our website.
The consequence of you withdrawing consent might be that we cannot do certain things for you, for example if you wish us to stop processing your email required for membership this would lead to stopping access to the secure members only website pages which are accessed via your email address and your password.
How do we protect your personal data?
We use industry standard technical and organisational security measures to protect your personal data. We keep your personal data secure by implementing policies, procedures and access controls so that only authorised HIS committee members or authorised third parties can access your personal data. We protect our information technology systems with firewalls and anti-virus and anti-malware software and other information security technology solutions.
We cannot guarantee the security of your personal data when you transmit it to us. For example, if you email us your personal data, you should be aware that email is not a secure transmission method. As such, you acknowledge and accept that we cannot guarantee the security of your personal data transmitted to us and that any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access one of our Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Links to other websites and mobile applications
We sometimes provide you with links to other websites or mobile applications, but these websites and mobile applications are not under our control. We are only responsible for the privacy practices and security of our Services. We are not responsible for the privacy policies, content or security of any linked websites or mobile applications. We recommend that you check the privacy and security policies of each and every website and mobile application that you visit.
Cookies and other tracking technologies
Cookies and web beacons are used by us for the following purposes:
- to enable certain features of our websites;
- to analyse the traffic to our websites in order to help us to improve our Services;
- to track and maintain a website login session not for any marketing purposes.
Our contact details and complaints
You also have the right to make a complaint to the Data Protection Commissioner’s Office (www.dataprotection.ie).